Hi
I have downloaded the Chrome plug in and attempting to download my statement, I get the
error notice
Export failed - incorrect account number or authentication key …
I know the former is correct and wondering about the authentication key - this was given when downloading the plugin but have not discovered where else it should be placed??
I imagine it is something simple but have read your how-to’s not not found it!
Cheers
Barbara
The authentication key can be found under Account Settings > 3rd Party Integrations > Bank Feeds. Make sure this is enabled, and it will give you an authentication key. This can then be put into the import key box: