This email has been automatically generated to inform you that a VAT Return for CTA.Marketing Ltd for the period 01/04/2015 to 30/06/2015 has been unsuccessfully processed by HM Revenue and Customs.
Reason being:
By ChRIS : The VAT Period you have entered 2015-06 for the VRN 207215934 was not found, please check and resubmit if necessary.
It appears HMRC wanted my first VAT quarter to be TWO months for some reason.
I need to change the date to 31/05/2015, recalculate, and then resubmit - but QF isn’t allowing me to do anything other than submit a VAT return next quarter.
As a side note, the Rollback button did appear to be what I needed, however reading the help section for it confused me and prompted my support query.
Rolling back a VAT Return
In some cases it may be necessary to roll back a VAT return. You should only do this if you have not yet sent the return to HMRC. If you have sent the return to HMRC then you should adjust out any errors in the next VAT return.
In reading this, In my mind I had ‘sent the return’, it’s just that it came back as “unsuccessfully processed” - maybe this could be added to the help section? Or even to the email… “and resubmitting if necessary by clicking the Rollback Button and editing the return.”
Many thanks Glenn. This software/service is excellent!