I have to tag a refund. The refund is one large amount that was gained from a bunch of smaller invoices, so we invoiced the client say 6 times at £50 so there are 6 invoices, but the refund is one refund at £300, i cant tag the refund as it doesn’t relate to an invoice.
If you open up the screen to create a new invoice, what you can do is just enter the total sum you are refunding as a negative amount, when you save this invoice it will actual become a refund and you will be prompted which bank account you wish to issue the refund from.
Hi, I have had the same issue and have done as you suggested which has created a credit against the Supplier. Following on from this how do I tag the refund amount in the bank account?
I have just realised that it has created an entry in the bank account as a credit of £222.00 but I have already got it in the credit on a different date from the Hotel. Do I just delete the later one?
Using that method it will always refund the amount to bank account of your choice:
If you have a credit sitting on a client or supplier account and want to refund it rather than hold it for future use you will need to bring up a list of the client/suppliers payments. You should then be able to find the payment that is unallocated and go into to view the details.