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Access level 40


trying to set up clients open banking on barclays and error message stating access level 40



You will need to try logging in with a pinsentry device


My client logged in the usual way in which she would


6031 - Unable to Step Up as process requires the user to be Access Level 40 (Two Factor/ PINsentry)

Is this the error that you are seeing? If so, Barclays require you to log in using a PINsentry device for security purposes.


Hi @rebecca,

Has this issue been resolved now?

closed #6

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