Account Running Balance Problem

Bank Feeds
1

I appear to have a running balance error on my bank account.
Since day one have imported bank transactions via csv and checked my quick file balance agrees with my real world bank balance.

Today having gone through the same procedure the balances differ.

I’ve traced the problem back to April 2018! where the running balance agrees with the bank one day and not the next. The transactions on quick file match the real bank exactly but the balance does not.

Its look to me that the running balance is corrupted or something is affecting the running balance that I cant see.

Any assistance would be gratefully received.

2

Hi @Antalach,

I have raised this with the dev team to take a look at - if you could send a message to @QFSupport with your QuickFile account number then we can take a closer look for you.

Thanks

3

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