Active bank feed not downloading

Bank Feeds
1

Banking shows “Active Feed” Under Current Account but does not download transactions from bank.

Under details it says: Last polled on 18/08/2020. (QuickFile account is paid) It’s been working fine for over a year and suddenly stopped working.

Please let me know how to resolve this issue.

2

Hi @thwcleaning

Sorry to hear you’re experiencing issues here.

What happens if you try to manually refresh the feed? What bank is the feed for?

3

Hi @thwcleaning,

Are you still experiencing problems? Please let us know if we can help

4

Hi Beth,

Thank you for your email earlier today. Unfortunately we are still experiencing some problems with an open banking. Some payments weren’t downloaded since mid-July on QF. How can this problem be resolved?

Many thanks
Ula

5

Hi @thwcleaning

Sorry to hear you’re still experiencing issues here. Is this working now and you’ve just got missing payments, or has it not been working at all since mid-July?

What bank is the feed for?

6

This topic was automatically closed after 6 days. New replies are no longer allowed.