I purchased some items from a supplier where the total came to £303.16.I paid the Supplier in cash at the time.
Two days later I took £65 worth of goods back and the Supplier credited my account with £65
Two days after that I made another purchase of £102.50. The £65 credit was allocated against this and I paid £37.50 cash.
I cannot see how I can enter this scenario on Quick File. I entered the initial PI and paid it in full. I then tried to enter a manual PC for the returned item but it would not allow the option of “hold credit on account”. So I went to the initial PI and allocated the credit against that using the “hold credit on account” option. However, there seems to be no way to allocate this £65 to the subsequent invoice and pay the additional 37.50 cash. How do I do this?
Yes I saw it and did exactly that, chose Hold funds on supplier account. However, this seems to allocate the PC to the PI it was originated from which is not correct as the PI was paid in full. The PC has a status of Credit and the “Make a payment” button greyed out. So how do I allocate this PC against a different PI? I looked to see if the second PI gave me an option to make a payment using a PC but it does not.
Quick update, a problem has been identified that was caused by a recent release we made. We’re working on a fix now, it should be fully deployed by about 6 ish, will update shortly.
