Allocating Prepayment Problem

I have a client that has quite an old prepayment in their account (over a year old). I can’t seem to allocate it to an invoice? Is this because of the age or because it’s a currency conversion invoice?
Screenshot 2023-02-27 at 6.05.29 pm


QuickFile won’t let you use a GBP prepayment to pay off a EUR invoice.

You’d have to go to the prepayment record itself (the “view details” link in that right hand column), then use the “refund balance” option at the top to refund the payment to a spare bank account such as your director loan or drawings. Then log payment from the invoice itself to the same bank account on the same date as the refunded balance, and set the GBP amount of the cross-currency payment to match the original GBP prepayment.

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