AMEX / AMerican Express Card Feed

Support
1

HI, My AMEX feed has not sync’d anything since 11th March, it was working perfectly but has now stopped, there have been transactions they’ve just not appeared.

Please can you help me solve?

Thanks

2

Hi @Vistaro,

Have you tried manually refreshing your feed? Do you see any errors against the feed? Have you checked that your approval hasn’t expired?

3

Thanks perhaps me but I see no way to manually refresh AMEX

Cant see how t attach a screenshot so link here - https://1drv.ms/u/s!AjpWO5kLGDxylLhg7To63GgGHGfgJg?e=0mIf6Z

4

Hi @Vistaro,

That’s my mistake Amex is slightly different to the other bank feeds. but from your screenshot I don’t see any errors against the feed. It may be worth removing and re-adding to reset the feed

5

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