API / RecurringInvoiceDataType / GoCardlessAutoBill

[BenOhHai]

Hey guys,

I’m using the API to create an invoice template for recurring invoices, however when I try to use the GoCardlessAutoBill value within RecurringInvoiceData, it doesn’t seem to have any effect.

The client does have a GoCardless pre-auth code, and the recurring invoice template creates just fine - it just never has the Auto Bill option ticked, despite it being set to true within the api template request…

Any ideas what might be causing that? Is there a minimum invoice value this works for, or a minimum frequency?

ta!

An example snippet of the XML looks like:

<RecurringInvoiceData>
    <Interval>1MONTH</Interval>
    <Frequency>1</Frequency>
    <StartDate>2017-03-09</StartDate>
    <GoCardlessAutoBill>true</GoCardlessAutoBill>
    <ActivateOnCreation>true</ActivateOnCreation>
</RecurringInvoiceData>

[QFMathew]

Hi @BenOhHai

I’ll certainly try to help you

@BenOhHai

Any ideas what might be causing that? Is there a minimum invoice value this works for, or a minimum frequency?

I believe there is a minimum with GoCardless of £1, so providing the invoice is greater than £1 it should go through all OK.

If it is greater than £1, are you able to send me a full sample of your XML please in a private message (click my name and then ‘Message’), and I’ll certainly investigate further?

[Edit]
I’ve escalated this to our development team to make sure this is working as it should. I’ll keep you posted here with any updates.

[QFMathew]

Hi @BenOhHai

We did identify an issue here that we believe has now been addressed, please would you retry your request and let me know if you have any further problems?

[BenOhHai]

Thats all working now, thanks all!