Aug 23rd and 24th sales are missing

Hello,

My Paypal account is connected to Quickfile and it has been working very well. However sales from Aug23 and Aug24 have not been fed into Quickfile.
I can see sales from 22nd of August and then 25th August.
How come these 2 days never got fed into the account?
Is there any way to get them into the Quickfile account?

Thank you
Norbert

Hi @emnorbi

If you go to Account Settings >> All Settings >> Event log browser, and filter by PayPal, do you see any error messages there (e.g. invalid token)?

Sorted out itself by looks of it. I can see those sales now. It was really strange though…
There are no error messages under event log browser by the way.
Thank You

Glad to hear you managed to get this sorted @emnorbi.

Please let us know if you have any further issues and we’ll certainly take a look for you.

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