Auto tagging not working

Once downloaded bank statement to quickfile I regularly used the magnifying glass to highlight all the same transactions to then auto tag them (eg credit card payments). This is no longer working? Please help.

Hi @rdevenish16

I’ve just tested this on our side and it’s working fine for me. Are you seeing any errors at all when you’re trying to use it?

Lists everyone that has been tagged but then has untagged at -1? It normally has the correct number of untagged ones then gathers them all up for me to tag. Even when trying to tag a member of staff’s weekly pay it shows up as -1 untagged.
This started a couple of months ago but I found by refreshing the page it corrected itself.

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