Hi, we have automated reminder letters sent for each invoice created. Reminder 1 gets sent 7 + 1 after original invoice is sent, reminder 2 is 14 +1, reminder 3 is 21 + 1.
My question is, how can I view these letters? I don’t seem to be able to access them.
Hello @JessicaFerguson
You can view the formats of the letter templates in Account Settings > Routine emails (bottom of the page).
Thank you, but what I require is the actual letter that has been created and sent to the client.
Hello @JessicaFerguson
In your Account Settings > Routine Emails > Email Overview tab you have entered a CC address where the email will also be sent.
As you have a Power User Subscription, there’s also a copy of the sent letter in the sent email log, kept for 6 months (Account Settings > All Settings > Audit Tab >Sent Email Log).
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