A few days ago I was warned that our 3 bank feeds were due to expire. I renewed them. The next morning the bank feeds had not worked and I downloaded the entries manually. The next morning the bank feeds had worked but all the entities downloaded the previous day manually had been duplicated. Those were deleted. This morning the same duplicates were repeated and had to be deleted for a second time.
How do I stop these duplicates happening?
Hello @PPM
Each transaction in the bank feed has a unique identifier if the feed detects it has not been imported it will re import it.
It is always best to delete the none feed transactions but as you have already tagged them
This will net off all the duplicates both in the bank and the nominal you posted the transactions to.
https://support.quickfile.co.uk/t/tagging-your-bank-transactions/8818
Thank you for that. If there are duplicates tomorrow morning could I delete the entries that are tagged already (the ones that were manually downloaded) and simply re-tag the duplicates that came with the latest bank feed?
Hi,
yes you can do that. But if you want to keep the invoices to which the transactions are tagged you should detag these transactions first before deleting. After that you can tag the new transactions to the existing invoices.
Hope this helps
Thank you for your good advice. My problem is solved
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