Bank account disappeared from list of payment options

Hi
I have a company with two bank accounts in two currencies (£ and PLN). Recently one of them (PLN) just disappeared from “Log payment” options and I am unable to log payments properly. Both accounts are visible in “all bank accounts” tab. Can anyone help?

What currency is the invoice you are attempting to pay?

GBP invoices can only be paid to GBP bank accounts, so the PLN account will be filtered out on the list. The PLN invoice can be paid to the PLN or GBP bank account.

Thanks, that’s probably the case. But one more question, why can’t I delete bank account I added? Somehow I also have credit card account created but I don’t have credit card for this company and I cannot delete it.

All new accounts come with a default ‘Credit Card’ account. As it’s part of the initial set up, unfortunately there isn’t a way to delete it.

If you have another account other than that one, you can delete them providing there’s no transactions or opening balances on the account.

I hope that helps

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