Bank double paid into a account - how do I remove incorrect one

[scipio]

I am using automatic feed with Barclays. For one customer they recorded payment of the invoice twice on the same day. I tagged one against the invoice to the customer. However the second still remains on my Quickfile Banking as untagged. Meanwhile, without informing me Barclays have removed the payment from my actual accounts with them. The result is that I am left with this difference between the true amount in my Account and the one shown on my Quickfile.

Any suggestions?

Paul

[rhc]

Hi Scipio, if you have only 1 transaction on your bank statement (from your bank) then you can just delete the second transaction (which you have not tagged) in quickfile. Sometimes the auto-bank feed takes a transaction twice.
I hope this helps

[scipio]

Thanks that works perfectly - was scared to do it.