Bank feeds with NatWest

[PPM]

I want to refresh my bank feeds (with NatWest) for 3 QuickFile accounts.

When I connect to NatWest it asks if I am a personal customer (no) or a Bankline customer (no). I’m an online banking customer.

When I try to use the Bankline sign I’m rejected.

I’ve spoken to business banking helpline at NatWest and the lady seemed never to heard of bank feeds.

Can anyone suggest how I navigate this problem?

Think you

[Eddie_B]

Try selecting personal customer, this should bring up all your accounts, business, person and any credit cards you have with NatWest.

[PPM]

Good morning Eddie Bonnaud,

Thank you for your help which solved my problem. NatWest should amend ‘…Personal’ with ‘…Personal and online banking’.

Best wishes

Mitchell Philp