Banking Feeds not allowing 2 accounts

Bank Feeds
1

Hi

I successfully got a bank feed to connect to my Coop bank account, but I have two accounts.
If I try to link the other account I go through the process, which tells me I have been successful, but only one account remains linked?

Any ideas please?

2

Hi @MORTOC,

Are you using an Open Banking feed or a Yodlee Feed?

3

Hi
Yodlee
:slight_smile:

4

Hi @MORTOC,

When you go were asked to approve the link for your Co-op accounts do they both come under the same log-in? or do you have separate log-ins for each account?

5

I have tried again - more than once. I think what ā€˜Iā€™ did wrong was to use the button to connect to a new account rather than using the drop-down arrow, which allowed the specific account to be connected.

I seem to be up and running with both accounts now.

Apologies for any time being spent on chasing this one. . .

1 Like
6

@MORTOC,

No worries, Glad it is all sorted for you now :slight_smile: