Hello,
I’ve entered the details to set up an automatic bank feed but I’m getting an error code 100.
Any suggestions please.
This indicates that the feed could not access your account. Most likely either due to incorrect credentials or the inability to login using the memorable word and passcode. Can you confirm that you are able to login with your memorable word and passcode normally?
Yes I can log in using the passcode etc. I’ve just re-entered the details and have noticed that when I save the memorable word, change screens then return, the memorable word has only 5 digits rather than the actual 7 that I entered.
It always shows five asterisks but I can assure you that’s just there to indicate that the password is hidden, it doesn’t reflect the length of what has been saved.
EDIT:
Just checked your feed now and it’s connecting fine. Any recent transactions should start importing shortly.
Thanks very much Glenn. It works.
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