TKH
13 February 2019 14:14
1
My Barclays Bank Feed hasn’t updated since 8 February. I can’t tell if it’s an issue with QuickFile or Barclays. Can you please help me fix this?
In the meantime, should I enter the missing transactions manually or will they appear once the feed is working again?
Hi @TKH
What type of feed are you using? Would it be an Open Banking feed, or a Yodlee feed?
TKH
13 February 2019 14:19
3
Hi Mathew
Thanks for the quick response. I’m using Yodlee.
Thanks for confirming.
If you go to More Options >> Refresh Bank Feed , does this work all OK or do you see any messages?
If it does work OK, you may be able to fill in the missing gaps
TKH
13 February 2019 14:34
5
I’m doing this now. A pop-up has appeared with Update Accounts at the top but the rest of the pop-up is still loading. Is that normal for it to take a while? I’ve tried a couple of times now.
TKH
13 February 2019 14:45
6
Hi Mathew
I tried again and it’s now working. Thank you for your help.
1 Like
Hi @TKH
Glad to hear this is working all OK now.
Any further problems, please let me know
system
Closed
20 February 2019 14:14
8
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