Barclays feed error

Purchased the open banking to continue my barclays bank feed but get this error

6031 - Unable to Step Up as process requires the user to be Access Level 40 (Two Factor/ PINsentry).

How do i sort this?

Hi @Ayrshire_Tornadoes

Can I just confirm at what stage you’re seeing this error? Is it before, during or after the account linking?

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