A customer recently rang me and said our invoice was not calculated correctly - when I checked with her it was an invoice for both labour (task) and materials (items) - the task was made up of 3 different labour rates but showed a sub total that included VAT , same thing with the materials.
In effect it is correct but at first glance you look and think that it is totalled up wrongly and really there is no need to have the VAT content here as it is shown clearly at the bottom of the invoice.
Can I remove these subtotals?