Can't reuse deleted invoice number ie 335 and NOT BEEN USED

Support
1

Firstly what is the deleted radio button and where to find it? Screen shot would help.

I use my own invoice numbers and just got to my invoice 333 (started with 317 and was going perfectly as need to follow on from my existing invoicing for carrying on the year). And now it keeps saying this invoice has been used, but it defiantly has not.

Can anyone help please as I have to keep putting and letter next to it ie 333a and 334a and 335a.

2

Hi @Claireabell

The deleted radio button can be found at the bottom of the invoice list. It looks like this:
image

Invoice numbers are saved in the deleted section to enable a clear audit trail (HMRC likes to see sequential numbers, so this helps). It’s likely invoice 333 has been used but deleted.

If you manually override the current invoice number to the next available one in your sequence (e.g. 334), the system will pick up from there going forward.

Hope that helps!

3

thank you …2 of these have been used! somethings happened when importing over to this system. Im ABIT OCD with wanting the invoice numbers to follow on. Rather than amending and deleted and payments have been may on the invoices with (a)s on them but can see the 2 invoices been deleted (333 and 334). Im hoping this will not matter for HM revenue purposes and Accountant?

I think now they will be in sink going forward now.

Thank you for your help

4

What matters from the HMRC point if view is that if they ever decide to inspect you then you’re confident that you can lay your hand on any invoice they ask to see.

The sequential numbering thing is so they can tell you’re not trying to hide anything - if you show them invoice 574 and they then ask about 573 and 575 and you can’t give a sensible explanation then they have reason to dig deeper. It doesn’t have to be a single sequence - some of my suppliers use sequences that include the customer number or year and month - but you have to be able to explain any gaps (e.g. by switching to the “deleted” page in QuickFile).

1 Like
5

This topic was automatically closed after 7 days. New replies are no longer allowed.