Having trouble sending PDF invoices by email, the email itself gets sent, but the attachment doesn’t.
Also, the system states, unable to send, please try later.
Tried on different browsers, not sure if anyone else is having trouble.
Thanks
Eddie
Having trouble sending PDF invoices by email, the email itself gets sent, but the attachment doesn’t.
Also, the system states, unable to send, please try later.
Tried on different browsers, not sure if anyone else is having trouble.
Thanks
Eddie
I cannot print PDF Invoice. I just get the message ‘We were unable to generate a PDF copy right now. Please retry later.’ Is the system down?
We cannot generate pdfs when pressing the print button. Please fix.
I can’t generate PDF invoices to print either.
An issue with this is being investigated by the development team.
When I hear back from them I will post it here
Also having the same problem, Mac, Safari.
Same issue here, using Chrome but have also tried on Firefox and same response after a long period of loading - ‘We were unable to generate a PDF copy right now. Please retry later.’
Also InvoiceGet_PDF API method is timing out.
Just adding to the chorus; unable to produce pdf invoices. Has your Adobe licence expired?
Yes I am - is it quickfile
Cant print PDF invoices either
Thank you for your posts related to this issue. We are aware of it and actively investigating it.
Any updates will be posted on our Status page, but we’ll also update you here.
We thank you for your patience during this time.
Thank you for your patience with this. This issue should now be resolved and working as expected.
If you encounter any further issues, please don’t hesitate to let us know. We’ll continue to monitor this issue.
This is working for me. Thanks for getting it sorted.
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