I can generate new invoices but if I try tagging an invoice to a bank statement I get the spinning wheel meaning I am waiting and it never completes?
Sorry to hear you are having problems. How are you tagging these invoices - from which screen? Are you able to let me know your steps so that I can see if I can replicate this issue?
I am just using the same one I have used for over a year. Its the Bank Statement Screen where the “Tag Me” is RED and I just attempt to “Create a new invoice for a payment” that is on my Account Statement.
Are you seeing the spinning wheel when you click the tag me button or after this? I don’t seem to be able to replicate this. Have you tried using a different web browser or clearing your cache?
Thank you Beth it was set as using IE, no problem until today. I have just tried in Chrome and no problem so many thanks.
IE is now unsupported so you should really switch to using Edge at least, ideally Chrome or Firefox.
This topic was automatically closed after 7 days. New replies are no longer allowed.