I am unable to view any items in my bank accounts, they page just says loading and the top banner is missing. Its just my account as colleagues are fine.
Which web browser? If you have more than one to choose from then try another - Chrome seems to be the one that people have fewest problems with and IE the most.
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This did crop up not long ago and I believe the issue was something IE related that a fix was released for. Not sure if this is directly related to that or if this is another IE issue but clearing cookies & cache and/or trying a different browser would probably get it working.
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Hi
Thank you for your help, I am on Chrome and have tried different browsers but no joy. It just very frustrating!
Hi @tjc
Sorry to hear you’re still having issues with this.
I’m going to send you a private message to get a few more details and try and get this sorted for you. Please look for a green notification in the top right corner.
Hi Mathew
I have managed to sort this. Thank you.
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