Clear all data from my account

[KazJohnson]

Hi

I cannot find the ‘clear all’ under the options - where can I find it please as I have spent lots of time looking for it, but could be looking in the wrong place.

Currently, I am looking under ‘Settings- options’ on my menu, but cannot see it -

Many thanks in advance.

Karen\

[FaradayKeynes]

Its under Account setting> All settings

or copy paste account/delete after your qf url

[KazJohnson]

Thank you for your help, but as I said, I can’t see it

-

What am I doing wrong - also tried to delete after my qf url, but get a 404 error

Sorry to be a pain

Karen

[Lurch]

There isn’t a Settings>Options so not sure where you actually are looking.

You need to go to All Settings, it isn’t in the short menu. Also you need to be logged in as an Administrator.

[QFBeth]

Hi @KazJohnson,

If you are getting a 404 error then it is likely that you aren’t logged in as the main administrator. If you are not sure then if you go to Account Settings > Team Management you should be able to see which log in is the main one.

Once you are logged in as the Administrator you will then be able to go to Account Settings > All Settings It should then be the 8th option down:

[KazJohnson]

Thanks - all sorted out now

Regards

Karen