Clearing payment for multiple invoices - tidy up credits

Support
1

Hi,
I was previously clearing down multiple invoices as a single lump sum payments in ‘outstanding purchases’, but QF would always remove the credits from the payment value. I now follow the advice kindly given to do this as a new transaction within the banking/current account, and clear down multiple invoices from there. The total to pay in QF always matches the total due on the statement now.

I’m looking for advice to clear down the ongoing carry over of £184.30 for my largest supplier, which is as a result of the old method and credits being removed from the payment value by QF. Consequently, when viewing ‘outstanding invoices’ QF shows partially paid or unpaid invoices up to the value of £184.30 for invoices that have actually been paid to the supplier.

I hope you can help.

kind regards
Sue

2

Hi @Sue

I just wanted to clarify your situation if that’s OK.

You’ve paid invoices from your bank account by clicking the ‘Tag Me!’ button, and then paying down multiple invoices for the same supplier. However, this has lead to an invoice showing up as partially paid with £184.30 outstanding.

Is that correct?