I have a client invoice of £40 which was paid in two parts, £9 from credit on the account and £31 by GoCardless DD. The £9 from credit was a mistake and I have detagged that transaction from the bank account. The invoice is correctly showing as paid in part but when the client views the invoice there is no button to pay the outstanding £9. I have impersonated the client and confirm there is no option to pay. I have tried to resend the invoice but this also didn’t work. Something is obviously wrong as I would expect the option to be available as payment is still required. I shouldn’t need to create another invoice so what am I doing wrong?
It should work fine, we do support partial payments, I just tested this myself.
If you can PM me your account details and the invoice number I will take a look for you.
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