Contact records missing from backup?

Just looked at a backup file and it only seems to backup suppliers and clients with open balances. Could this be changed to include all records, as it’s not a full backup of the system at the moment?

Hi @simonmaddox

The back up should contain all records, although it’s worth noting it’s a snapshot of the database rather than a live view.

When were the other contacts added?

The suppliers were added some time ago - maybe 2 years. I can see a Supplier_Ledger.csv but no SupplierContactData.csv

Hi @simonmaddox

Apologies for the delay in coming back to you here.

As suppliers only have 1 contact they’re included in the Supplier_Ledger.csv file. You should see a few columns with name, phone number and email address (in my file I see columns N - Q).

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