I am having an issue creating a new purchase. Despite entering a value I keep getting a fault that says “The value of the purchase must be greater than zero”.
Can anyone help please
Regards
I am having an issue creating a new purchase. Despite entering a value I keep getting a fault that says “The value of the purchase must be greater than zero”.
Can anyone help please
Regards
The warning would usually appear if the invoice is set to zero (e.g. the overall value is zero, or possibly one line is blank).
Are you able to provide any more details please? For example, are any of the lines set to zero? Are all the required fields filled (supplier name, date, etc.)? What browser are you using?
Anything which could help us replicate your issue (even a screenshot) would be a great help, and we’ll certainly try to help you.
Hi, Thanks for the quick reply as you can see from the screenshot all the fields and line are filled
Image Removed
Thank you for the screenshot.
The actual line of the invoice (in the ‘Total’ column) is set to 0.00. This needs to be greater than 0. Assuming the invoice has been paid in full, it should be set, in this case to £21.81
, which then also marks the invoice as paid.
Hope that helps!
Hi thanks for the reply sorted now it’s simple when you know how
Thanks again
This topic was automatically closed after 7 days. New replies are no longer allowed.