Credit created from exchange rate for invoices paid in Euros

I have suppliers to whom i pay in euros some time after the invoice was raised. Quickfile generates an incorrect debit or credit in their account and the invoices paid in full in euros appear overdue. How can i correct this?

This may relate to an issue we had on our system a while ago, which was fixed. I will refer to our engineers and come back to you on this one.

Do you have the invoice number so we can take a look?