Credit note and supplier refund

[Jakethegrey]

Hi, there have been two suppliers who have invoiced incorrectly as they have charged VAT on goods that should be zero rated.
They have repaid the VAT and issued appropriate credit notes.
How can I process these please? I have tried processing a VAT only credit note, which works fine but cannot match to supplier refund.
Thanks.

[QFBeth]

Hi @Jakethegrey

When you create the credit note against the invoice then you can select where the refund amount should go - if you select the bank account where you received the repayment then this will create the bank entry.

You will then need to delete the entry that was created by your bank feed if you have one as this will be a duplicate.

Hope this helps