Hello and Happy New Year to all, regardless of the circumstances.
A customer account shows the same credit note three times.
A row has now started between the customer and the bookkeeping staff who has just rung chasing for payment. The customer says that according to our own records, they have been given a total credit of £472.50, which is (£157.50 x 3), instead of just £157.50.
The print out looks like this:
I hope someone can help urgently.
Thank you!
Alicia