I have a fully paid sale invoice which is locked now due to it relates to previously submitted VAT return. Now client said that he does not need this service he previously paid for and asked if I can credit this invoice for him. How can I do it?
What is also probably important is that I am on cash accounting scheme. And that the client asked if the amount he had paid can be moved toward his further invoices for our services.
If you go into the invoice that you sent and click on more options, the option to raise a credit note should appear:
I got it, thank you.