Credit Notes and Bank Feed

[darktranslator]

Hi Glen,
Long story short: I have a client with 12 paid invoices that I have refunded with a single cheque. I thought the best way to record this is to raise a single credit note which then creates a transaction in the bank statement. However, when I run the bank feed the cleared cheque is added and when I try and tag it as a refund Quickfile says there are no matching transactions. I can delete the bank feed item, but it gets added on the next run again.
Is there an easy way to credit multiple invoices?
Cheers
John

[Lurch]

Delete the transaction that QuickFile creates and then tag the imported one against the credit notes.

[darktranslator]

I did try that, but when you delete the transaction the credit note gets deleted as well!

[Glenn]

@darktranslator

I thought the best way to record this is to raise a single credit note which then creates a transaction in the bank statement

That is correct, You can just go into the new invoice screen and enter a minus amount for the full refunded balance, you’ll then be given an option to set the bank account the refund was issued from.

The bank feed will duplicate the transactions but you should just delete it as the refund has already been explained. If you are connected to the Barclays automated feed it will only add this transaction once, it won’t keep re-adding it. If your manually importing using the bank feed plugin just make sure to set the date correctly when importing the transactions so you’re not importing into a period that’s already been reconciled.

Tagging refunds from the bank is only suitable for refunds against single invoices so the method you have used is correct.

[darktranslator]

Thanks for explaining that Glenn!