Credit Notes making

I’m going through my Quickfile banking and have found several payments that are not on my paper statement, i am credit noting them but will this refund the amount back to the client?

Yes it will refund them. If they aren’t on your paper statement it’s best just to delete them.

If i have issued them credit notes today, will it have already refunded them or do the refunds needs to be authorised? As i don’t want to refund the clients, just amend my banking.

A credit note can either be held on account or refunded to the bank. If the original payments were entered in error you don’t want to be reversing them using credit notes, you just need to delete them.

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