Customer Statement incorrect Figures

When viewing a statement in client impersonation mode the figures in the top right next to invoiced (last 30 days) and Payments (last 30 days) are incorrect.

The payments are correct for payments all time.

The invoiced figure is wrong and appears to be the total of my invoices to all clients this month.

Hi @Mark_Slater

Are you able to confirm what client you are looking at please, and I’ll have a look at this for you?

Harveys of Oldham

Thanks

Hi @Mark_Slater

I’m looking at the statement through the client impersonation mode, but I can’t see any issues?

The figures on the statement seem to match those in your account.

Can I post you a screen shot somewhere ?

Of course, I’ll send you a private message now.

Look for a green notification in the top right hand corner.

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