Delayed direct debit how to cancel and change the date

Support
1

This is before the direct debit goes to gocardless

2

If this is attached to a recurring invoice you can change the deferment in days so the request to GoCardless only goes n days after the invoice is created.

You will find this in the recurring invoice edit screen.

3

Hi please see here http://d.pr/i/SrcO I mean with regards to individually created invoices,

When you initially schedule the direct debit to be taken out say on Monday, customer calls to ask you to delay for 1 week, can I rescheduled it if the case?

4

I believe that there is no facility for this in QuickFile directly, but you should be able to achieve this in your gocardless dashboard here:https://gocardless.com/users/sign_in

You may have to simply cancel the request and then reinitiate it?

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5

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