Deleted bank accounts keep reappearing

I created a new bank account and Quickfile created two copies of it. I delete each copy and the deletion is confirmed but if I refresh the page or leave and return, both copies are there again. I have looked at an earlier post with the same issue but it doesn’t provide an answer for me. There are no transactions linked to each copy.

One thing I did do was create the account in another browser window so this may be part of the problem.

I’ve just sent you a private message on this forum to get some more account info. The best way for us to resolve this is to see what’s happening on your account.

EDIT:

Thanks for the information on the PM. Just as a general pointer for the benefit of other users, any bank accounts with opening balances assigned, need to have their opening balances cleared before the account can be deleted.

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