Being new to Quickfile I set up an invoice and it showed the invoice needed more work on the template. So I deleted the invoice adjusted the template and went to set it up again to be told I cannot use the same invoice number. Having read the threads I know why, but the invoice does not appear when either the Archived or Deleted button are used. How can I at least restore it?
If the invoice was deleted, it should show in the “Deleted” section. We never delete actual invoice records, but simply update their status, so a clear audit trail is left should HMRC ever query it.
Thanks for such a quick response and suffice to say ‘user error’ as it now appears as deleted.
Apologies for wasting your time.
No problem at all! Glad you managed to find it.
Please let us know if you have any further issues
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