Detach a credit note

[Mushroom]

Hi, I cannot see anywhere where I can detach a credit note from a customer invoice, I know its probably somewhere simple but I can’t see it.

Many thanks

[QFMathew]

Hi @Mushroom

If the credit note was created from an existing invoice, you would need to delete the credit note.

[Mushroom]

Ok, thanks. Also I had an overpayment on one invoice, the customer account is sitting with a small amount unallocated. How do I allocate it? Many thanks

[FolkLondon]

If there is money available on account the invoice payment dialogue will have a tick box in the top left corner use the balance against the invoice.

[Mushroom]

Ah, grand, many thanks