Detagging/retagging bank entries locked by vat return

Hi,
I have been informed by the accountant that she has found 3 bank entries which have been tagged to a sales ledger account but not to an invoice, as the invoices were not raised. I have found some of these myself and just detagged and retagged them, but these entries are old and Quickfile says that they are locked by a previous VAT return. I need to raise the invoices and then use those payments to pay them off but I can’t. Please help?
Regards,
Britta

I think the only way you will be able to do that is by rolling back the VAT return to remove the lock.

Ok, I’ll look into that. Any tips?

Britta

What are the dates and amounts for the transactions? I can then take a look and see if there is a better solution.

Hi,

17/12/2012 £6.00
21/12/2012 £322.68
15/01/2013 £6.00

Regards, Britta

I checked the £322.68 payment this is just sitting on the client account ready to be applied to an invoice.

To apply to an invoice simply go to the invoice preview screen and click “Log Payment”, in the popup you should see an option to raise from credit.

That’s great. All sorted now. Thanks for your help Glenn.
Regards,
Britta

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