Direct Debit Change

[tracyannw]

Hi I am changing bank account can you please advise how I change my bank details so that my Direct Debit payment to yourselves does not fail?

Thanks

[rhc]

Quickfile doesn’t take payments via direct debit. You have to provide your card details every time you pay a quickfile bill. So, no bank details to change.
Hope this helps.

[tracyannw]

RHC thanks for your response but as an Affinity user Quickfile does take payment by Direct Debit - I just cant find the settings to change bank account. Hopefully someone from support will reply soon. T

[rhc]

Hi Tracy,
maybe it is worth, next time, to mention that you refer to affinity.

I found this article in the forum which should answer your question:
Change of direct debit - Affinity - QuickFile

Basically, you have to cancel the old direct debit and setup a new one. To do so, go to Account Setting and click Billing in your affinity account.