Direct Debit Timeline of Events


I have set up and linked my GoCardless Account and Quickfile. My question is

What is the timeline of events when i create an invoice that will be paid by DD.

For Example

I create the reoccurring invoice on the 1st of the month.

The customer wants it to be paid on the 15th of the month. Do i set the initiate payment for 15 day or 14 days.

Many Thanks


Based on your example, for an invoice issued on the 1st of the month to be collected on the 15th of the month, set it to collect 14 days after issue.

The number of days is after the issue date, with day 0 being the date of issue. For example, if I wanted to collect it on the 7th of the month (1 week after issue), I would set it to 6 days (1st + 6 days = 7th).

Bear in mind that if that date falls on a bank holiday or weekend, then it will be the next possible date.

Hope that helps!

Thank you for your quick and full reply.

Many Thanks


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