DirectLink and name fields not autofilling when sending invoice

[Frustrated]

I have set up a client and raised an invoice, but when I try to send it, the name and DirectLink fields on the standard email do not autofill. I could type the info, but have no idea where to find the link for my customer to log in to see the invoice. What am I doing wrong please?

Dear @FirstName@,

To view your invoice or obtain a PDF copy please follow the link below:

@DirectInvoiceLink@

[daithespark]

Are you seeing that before or after sending the email? Only when you click the send button will it send the email and fill in the tags.

[rhc]

Hi,
in addition to daithespark, you can cc yourself and the email is sent to your email account too and you can have a look how the email your customer receives looks like.

[Frustrated]

Thank you both for your very helpful (and very quick) answers