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Dropbox - files are not syncing


Dropbox integration has stopped working. Tried all the suggested checks. Can you help?


Hello @rossdunbar

Just to confirm:

  • All files meet the size requirements
  • They’re all of supported file types
  • No errors appear if you manually refresh Dropbox
  • You don’t already have files in the receipt hub by the same name

If that’s all correct, then we can take a further look at this for you


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