Edit Routine Email for Direct Debit / Recurring invoice


Does anyone know if it is possible to create a routine email specifically for invoices using direct debit under the recurring invoice feature.

At present the same email notification for regular invoices is used.

It would be good to send a custom email to advise the client that no action is needed, because it’s a direct debit.

Many thanks

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Hi @neptunemedialtd

There isn’t a separate template available at the moment I’m afraid.

The recurring invoice email that we send out is the same as ‘New Invoice Created’.

Thanks, could this be added to the list of future features. Not criticial, but useful given the feedback from my client.


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