I have a quickfile account and I want to add a second company using the same email address. I have tried adding a new profile onto the quickfile affinity system but unfortunately it says the password is already in use. Does anybody have any ideas please as to how to add a new profile using the same email so that both companies appear on the dashboard. Thanks
Where are you seeing that the password is already in use? This isn’t something we check (or have the ability to check).
If I go to the Affinity dashboard and add a profile then fill in the details of the company I want to add to the dashboard using the same same email as my other quickfile account it says email is already in use. Sorry I did mean email and not password. Perhaps I am not adding the new profile in the correct area. I would be grateful for your help. Thanks
When you create a new profile, it should pre-fill this box with an
@quickfile-affinity.co.uk email address. You can leave this as it is, as this isn’t actually used for emailing or access, it’s used purely to grant access to Affinity.
There’s a bit more on this here: QuickFile Affinity overview
Thanks that explains things
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