A rented out property where the tenant has a utility account and I as landlord have a utility account, both in receipt of Energy Support.
My bill is £55 and the utility company has deducted £66 leaving the account in credit by £11.
Nothing is paid into the bank.
How can I enter transactions so that the account is £11 in credit, idealy also showing the £55 energy used on the account?
Hello @jm23bg
Sorry for the late reply
You would log a credit for the £66 and hold funds on the account
Create the invoice and log payment, selecting Apply from credit (£66)
The £11 remaining will be left on their account as a prepayment
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